To reply all, or not to reply all?

Today we offer a quick tip regarding e-mail etiquette. This post stems from a reader who requested that we post about when (and when not) to use reply all.

As a rule of thumb, just say no. Most of us already get more than enough e-mail we don’t need or want, so decide who needs to see the response, and reply only to that person or group. This is especially important when offering your two cents or witty response to a joke e-mail. One never knows who might be on that thread and who among them might be offended by your humor.

It’s a lot easier to forward your response after the fact to whomever you may have missed, than to try to un-send something you may not have wanted to share with everyone in your family/office/fantasy football league.


You’ve got mail — or not

In our ongoing conversation regarding e-mail and social media etiquette, we’ve come across a certain glaring breach — lack of response.

This applies to a specific sort of correspondence between two well-acquainted parties. When you e-mail a friend, colleague, former co-worker or some other type of social or professional contact to ask them about leads, their thoughts on a project or to solicit advice or contacts, you should thank them for or at the very least acknowledge receipt of their reply.

We at Re-find love to help others and share information and resources, but we are consistently disappointed when we send a thoughtful response to a question or offer advice when asked, but then never hear back from the person.

A simple thank you is always appropriate, either via e-mail or better yet with a handwritten note, but that plus a follow-up detailing the outcome is always nice too.

As usual, just proceed with kindness. It’s that easy.